Judes Family

Products from our trial set can be returned within 100 days of purchase - even if used. For all other products, a return period of 60 days from purchase applies, but only for unused and unwashed products with the original label. If you make use of our 100-day money-back guarantee (applies to the trial set) and the diapers are already used, we kindly ask you to wash your Judes before returning them.When returning unused Judes, please do not wash them and leave all tags and labels on the products.Please ensure that bundles (such as washcloths, for example) are complete when returned.&#xA0;To process the return, fill out <a href="https://8vdqk79yvaz.typeform.com/to/P6R8iCPl">this</a> questionnaire. At the end, you will be directed to the DHL portal, where you can create the return label yourself.Please enter your four-digit order number under customer reference so we can assign your shipment.&#xA0;Would you mind letting us know why you decided against Judes? Your feedback would be very helpful for us to improve. We would be very pleased to receive an email at <a href="mailto:hi@judesfamily.com">hi@judesfamily.com</a>!#Return #Shipping #Complaint #Revocation #Guarantee #SatisfactionGuarantee #100Days#return#sendBack#GoodsReturn#RightToReturn#returnPackage

Products from our trial set can be returned within 100 days of purchase - even if used.For all other products, a return period of 60 days from purchase applies, but only for unused and unwashed products with the original label.If you make use of our

How do I return Judes products?

Ordering/ Delivery

I need an invoice

Can I apply two vouchers/codes in combination?

Is installment payment possible?

How can I credit the trial set towards the purchase of the Classic or Premium set?

My delivery is incomplete, products are missing/ I received products I did not order

I want to cancel/modify my order

When will my delivery arrive?

Where is my package? According to tracking, the package is announced.

Do you participate in Black Friday? Do you have sales?

I live in Switzerland, what options do I have for placing an order?

Can Judes cloth diapers also be used for older/heavier babies (12kg and above)?

Why are Judes so expensive? Price / Cost

What material are the inner diapers and diaper covers made of?

When can I start using Judes?

Which size should I choose (Size 1 or 2)?

Do Judes fit newborns?

Why do Judes diapers have such a good leak protection compared to other cloth diapers?

Why do Judes diapers have such good leak protection compared to disposable diapers?

Ordering Size 1 or 2 in the Trial Set?

What sets Judes apart from other diapers?

Does Judes fit under standard pant sizes?

How Absorbent are Judes Cloth Diapers?

How are the costs of Judes diapers composed?

What material is the Poo Paper made of? Is it really soft - does it not scratch uncomfortably?

Why are some cover designs limited?

I want to diaper twins or multiple children with Judes

What is the Premium Set and what does it include?

I just want to try out/test Judes. How does that work?

Are Judes vegan?

How many diapers do I need?

How are the second-hand products processed?

What do the A and B categories mean for second-hand products? What is the difference?

Products

How often can the diaper cover be reused?

Can I skip the cover?

How does the Poo Paper work?

How long does the Poo Paper last?

How do I dispose of the Poop Liner? In the toilet?

Do I need to use Poo Paper with breastfed baby stools?

When/how often should I insert the Poo Paper?

Can Judes also be used as swim diapers?

How should I spin Judes diapers during washing?

Do Judes diapers stay leak-proof all night?

Can Judes be used for newborns (despite the umbilical cord stump)?

When do I need the booster?

Can you wash breast milk stools hygienically?

Do the diapers not stink in the diaper bag?

Do I need to wash or prewash Judes before the first use?

Can I combine Judes with muslin diapers or prefolds?

Can I travel with Judes?

What costs are incurred by washing?

How does the washing work?

What detergent should I use?

Do the diapers need to be washed immediately after a bowel movement?

Does washing Judes release microplastics?

What happens with the poop?

Using Creams / Healing Clay with Judes Cloth Diapers

Are Judes really more environmentally friendly than disposable diapers? What is the energy balance of washing?

How often to change? When do I need to change the diaper?

How long do Judes take to dry? How do I dry Judes?

Application

I'm having issues with the detergent - what could be the reason?

Our child wiggles, turns, and twists during diaper changes

The Breastfed Baby's Poop is Soaking Through the Poo Paper - Is That Normal?

Hook-and-loop fastener comes off during washing

Our inner diapers are showing stains - what can I do?

Is the wetness or urine on the skin intolerable for my baby?

Judes causes pressure marks - is that normal?

Judes are leaking, not waterproof - what can I do?

Size 1 / Size 2 no longer fits my baby, even though the weight is within the range.

Can I use Judes for eczema?

Is the Poo Paper too big? The Poo Paper is sticking out of the diaper

The diapers smell, what can I do? Stripping diapers

The diapers are causing skin irritation/ What to do if skin irritation occurs?

The diapers have become hard/stiff after washing. How can I remove lime from the diapers?

How do I return Judes products?Updated 2 months ago